FAQ
FAQ
1. Are you trading company or factory?
A. Factory, we have factory audit by Alibaba. Our boss has been in charge of production for many years.
2. Do you have any Certificate or Test?
B. we can do any testing according to your request or get certificate.
3. Can you do as OEM & ODM?
Yes, we do as customized color / size / fabric / design. OEM & ODM are welcome
4. Could I customize order with my own design, brand, logo, labels and tags?
Yes, OEM and ODM order are accepted. We could offer the service of adding customers' logo, labels; customize tags, wash care label, your own-design clothes.
5. Should I pay for the shipping cost?
It would be based on the order quantity
6. Could I get some compensation or refund if there are some problems?
Sure, you can. Please send us photos once you received if you are unsatisfied about our quality, design or color etc. We will deal with it within 1-3 work days.
7. How could I get the newest updated catalog at first time?
Please contact us by instant message or email. We would reply to you as soon as possible upon receive your e-mail.